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    Leon Gilbert

    Leon Gilbert

    Senior Vice President and General Manager, Digital Workplace Solutions

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    Leon Gilbert is senior vice president and general manager of the Digital Workplace Solutions business unit at Unisys. In this role, Leon leads a team that leverages advanced design thinking to deliver outcome-based results that today’s workforce desires and needs, culminating in a modern and differentiated end-user experience.

    Leon joined Unisys in February 2021. He brings to Unisys more than 25 years of global experience within the digital workplace environment.

    He joined the company from Atos, most recently serving as the global head of the Digital Workplace Practice. Previously at Atos, which he joined in 2014, Leon was global client delivery executive and vice president, Digital Workplace Practice for North America. Prior to joining Atos, Leon served as senior vice president of End User Services for Marsh McLennan Companies.

    Leon earned a B.A. degree in information technology from Manchester Metropolitan University in the United Kingdom.

    Business, Customer, and Employee Experience

    The Agile Brand with Greg Kihlström hosts a podcast series about customer experience, employee experience, and digital transformation in an agile age. In this episode, Greg talks to Leon Gilbert about the relationship between customer experience, employee experience, and business experience.

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    Forbes articles:

    Use Organizational Change Management To Keep IT Moving Forward

    Delivering better experiences requires more than just new technology. To ensure digital transformation success, IT leaders must address organizational change management (OCM). Here is what IT leaders can do to advance OCM and better position their businesses for success.

    Six Ways That IT Executives Can Enable Better Digital Workplace Experiences

    IT needs to break out of the one-size-fits-all model and address individual preferences and needs. Here are six ways that IT leaders and teams can create better digital workplace experiences.

    How Businesses Can Focus On End-To-End Collaboration Experiences

    At a time in which collaboration is the new normal, the figure-it-out-yourself approach to the back end of collaboration no longer works. Enterprise end-users expect more. For business development leaders, this means shifting focus on end-to-end collaboration experiences.

    The Time Is Now To Shift From Service Level To Experience Level Agreements

    What end users tend to care about more is their end-to-end experience. This includes what they need to do to reach their desired outcomes and how they feel about it during and after that process.

    Recent blog posts

    Use Organizational Change Management
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    Use Organizational Change Management To Keep IT Moving Forward

    Read more     Six Ways That IT Executives Can Enable
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    Six Ways That IT Executives Can Enable Better Digital Workplace Experiences

    Read more     How Businesses Can Focus
    6 Min Read

    How Businesses Can Focus On End-To-End Collaboration Experiences

    Read more     The Time Is Now To Shift
    9 Min Read

    The Time Is Now To Shift From Service Level To Experience Level Agreements

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