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Does Your Tech Delight or Disappoint Students?

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Smart higher education leaders are using Artificial Intelligence (AI), automation, and sentiment analytics to build their brands, improve student attraction, boost education outcomes, and build life-long learning relationships.

Is the “student experience” one of your university’s selling points? If so, how confident are you that your students’ actual experiences are living up to your intentions? Many corporate sectors have made significant strides in user experience technology that could be adapted by higher education.

When the remote student experience doesn’t measure up to students’ day-to-day experience, remote students’ disappointment and frustration hamper their learning and make them drop-out risks.

This Point of View explores three keys to elevate the student experience.