Field Services

Connected support that adapts to how your teams work

When service desk agents, field technicians, and digital tools share context seamlessly, support becomes invisible to employees. Unisys connects your support ecosystem with intelligent routing, smart lockers, and AI-powered assistance for faster resolutions and reduced costs.
Connect your service desk
Unisys Field Services

Why Unisys

Proven global expertise with 7,300+ field technicians across 120+ countries. We deliver 4.2M field calls annually, supporting 4.5M devices, with award-winning solutions including tech cafés, smart lockers, and expert on-site support that adapts to your regional needs.

View infographic

Client stories

Air France KLM Logo

Air France-KLM modernizes IT support

See how Air France-KLM replaced traditional help desks with 23 tech cafés and mobile TechTrucks.
Logos

Henkel transforms workforce experience

Discover how Henkel achieved 95%+ satisfaction and reduced service incidents by 25%.
Nutreco Logo

Nutreco scales globally with smart workplace services

See how Nutreco grew from 6,000 to 8,000+ users across 35+ countries with multilingual support.
Bancolombia

Bancolombia transforms remote work

Discover how Bancolombia cut disaster recovery costs by 90% and achieved 50% faster transitions.