Enabling connections that foster loyalty and trust
The Business Challenge
Expand service offerings to maintain leadership as the only provider of secure and credible toll-free and other telephone number registries to brands and consumers in North America.
Unisys CloudForte®, including Data Center Operations (24x7 technical support, consulting, managed services, network services including cloud enabled networking, and ITSM); connectivity within and between four data centers, and connectivity for 400+ businesses into the toll-free number data base, data analytics, customer facing secure portal, and disaster recovery services.
Results and Benefits
- Achieved excellent service to customers with 99.999% system availability
- Gained the ability to support on average 16 million transactions per day
- Expanded the network to support 10,000+ end users and 41+ million toll-free numbers