General Electric Brasil
Enhancing quality of life through electric power, safe flights, and reliable medical services
The Business Challenge
Provide innovative technology, solutions and services to diverse industry sectors such as airlines (build and maintain turbines), hospitals (manufacture, install and maintain medical equipment), chemicals (water treatment), transportation industries, hydroelectric (renewable) power plants and transmission networks.
Unisys Digital Workplace Services, including field engineering services and desk side support for 828 locations (328 cities) throughout Latin America, servicing 17,500+ people in Portuguese, Spanish and English.
Results and Benefits
- Improved employee productivity
- Enhanced customer experience by reducing the time to resolve issues
- Reduced overall support costs