As a hybrid workforce becomes the new business reality, organizations must look beyond simply providing access to enterprise resources
79% of business leaders and 75% of employees say that remote work is just as productive — or more productive — than working from a company location.
64% of business leaders indicate that their organization plans to adopt a different operating model than it had before the COVID-19 pandemic. Don’t be part of the one-third of global organizations to be left behind.
51% of business leaders and 64% of employees agree that a work location and schedule that is conducive to family life contributes to an ideal employee experience.
News and thought leadership
Learn more about how Unisys is helping clients energize and increase the productivity of their employees with workplace technologies that minimize frustration with IT support.
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Gartner defines managed workplace services (MWS) as a subset of the IT outsourcing (ITO) market
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Many IT departments and organisations have been using Service Level Agreements (SLAs) to manage their relationship with internal customers for years.
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Hear from some of our people
Businesses everywhere must place a greater priority on enhancing employee experiences which in turn will drive higher productivity, collaboration and better customer outcomes. Organizations that adapt to provide digital and experience parity will not only retain employees in a competitive marketplace but they will also empower those employees to provide the best service possible to their organization’s customers. Do it well and you drive engagement, productivity and adaptability as new workforce demands emerge.
Senior Vice President and General Manager, Digital Workplace Services, Unisys
The most successful organisations will be those who offer experience parity – this requires thinking beyond just technology and considering the organisational structure, polices, procedures and culture required to ensure an excellent employee experience where people can engage effectively with each other, collaborate and work productively in an agile work environment.
Asia Pacific Advisory Director, Unisys
To create a great employee experience, employers need to understand what technology, processes and policies their people require to do their jobs effectively. This requires two-way conversations with their teams and a preparedness to change existing procedures.
Director, Digital Workplace Services, Unisys
The real challenge for IT is providing experience parity for all employees, working in various and hybrid locations. This means enabling all workers to find individual ways of working that drive productivity and innovation anytime, anywhere and on any device. AI, automation, analytics and proactive problem resolution are part of a broader set of technologies and processes required to provide this. This survey shows how varied the perceptions are on a modern, Digital Workplace. It also shows that many businesses think ahead by creating a workplace which will not only be more productive, but also be better for their employees.
EMEA Digital Workplace Strategy Lead, Unisys
Digital Workplace Deep Dive
Interviewing industry experts, we examine how AI, IoT, automation, analytics, cloud, mobile and other technologies are affecting the digital workplace. We hear from leaders who have built successful digital workplaces for their employees.
Asia Pacific Employees and Employers Clash on Ideal Hybrid Workplace Experience – Unisys SurveyRead more
U.S. Business Leaders and Employees Clash on Ideal Hybrid Workplace Experience — Unisys SurveyRead more
Digital Workplace Solutions
Learn how to energize and increase the productivity of your employees with a digital workplace that meets their needs and minimizes frustration with IT support.