Somos
Enabling connections that foster loyalty and trust
The Business Challenge
Expand service offerings to maintain leadership as the only provider of secure and credible toll-free and other telephone number registries to brands and consumers in North America.
The Solution
Unisys CloudForte®, including Data Center Operations (24x7 technical support, consulting, managed services, network services including cloud enabled networking, and ITSM); connectivity within and between four data centers, and connectivity for 400+ businesses into the toll-free number data base, data analytics, customer facing secure portal, and disaster recovery services.
Results and Benefits
- Achieved excellent service to customers with 99.999% system availability
- Gained the ability to support on average 16 million transactions per day
- Expanded the network to support 10,000+ end users and 41+ million toll-free numbers
As consumers, we get bombarded with calls and text messages every day; we need to be able to know what we can trust. Somos, with the help of Unisys, is providing the trust and security that all consumers deserve
Gina Perini
President and CEO, Somos