IT that keeps your best ideas moving forward
Pioneers don't slow down for tech issues. Unisys has supported Henkel's global workforce since 2009, earning top SLA performance and becoming your strategic partner for digital workplace services. Today, our partnership is ready for the next step: agentic AI at the service desk, smarter field services and Experience-as-a-Service that puts your people first. Progress doesn't wait, and neither do we.
17 tech cafes
deployed worldwide
deployed worldwide
CO2 emissions cut by
eliminating global print servers
eliminating global print servers
Proactive issue resolution
through AI and automation
through AI and automation
Your service desk, powered by AI
The Unisys Service Experience Accelerator technology automates repetitive service tasks, continuously improves your knowledge base and resolves issues faster, all within your secure environment. Watch it in action and see how agentic AI can elevate Henkel’s service desk.
IT that acts before you ask
What modern field
services entails
Nine forces are changing how organisations support distributed workforces. AI-driven scheduling, remote diagnostics and on-the-ground expertise keeps people productive.
The $9,000-per-minute
IT challenge
Network outages are expensive and preventable. See how AI and modular automation help IT teams get ahead of issues and stay compliant with NIS2, before problems reach anyone's screen.
How agentic AI works in the digital workplace
Agentic AI manages PC life cycles, coordinates onboarding and runs service desk operations autonomously. See what your organisation needs in place to put it to work at scale.
Your dedicated partners
Éva Csongrádiné Vígh
Client Executive
David Potts
Client Delivery Executive, Henkel
Vishal Nanda
Chief Technology Officer, Henkel
Matthias Klaer
Chief Security Officer, Henkel
Chris Jacquet
Executive Sponsor
