Application Modernization and Outsourcing - Industry Applications

Industry Applications

We enhance our clients' productivity and competitive position by modernizing and outsourcing their mission-critical applications. We leverage our unparalleled global experience in designing and delivering some of the largest, highly complex industry-specific applications for businesses and governments around the globe.

We provide a host of mission-critical applications for the transportation, communication, financial, and public sector vertical markets, including the federal government space, through a variety of contractual agreements ranging from straight software licensing through application hosting.

Our Portfolio

The Unisys Industry solution suite represents some of the world's best performing solutions for specific industry business requirements. Each solution has a proven track record of delivering lasting value.

We leverage our global experience in designing and delivering some of the largest, highly complex industry-specific applications for businesses and governments around the globe.

Messaging and Converged User Services

In today's telecommunication world, the user experience and related user services are critical to providing for revenue growth and retention. Unisys has unparalleled experience in delivering messaging applications that are among the world's most frequently used customer services. With over 40 carriers and 250 million mailboxes around the world, Unisys has proven it can handle high volume, customer-facing applications for the carrier market.

Health and Human Services

Health and Human Services agencies have a daunting responsibility to maintain the citizen's quality of life through key assistance programs. In good times and in challenging times, these programs require efficient, well connected, highly secure solutions that increase the agency's ability to deliver child-care, aging-adult, welfare assistance, and healthcare to citizens in need. Unisys has proven experience in delivering against these very important quality-of-life goals via robust, private, secure and efficient solutions for government agencies around the world.

Integrated Court Management

Society depends on the efficiency of the justice system to deliver justice without creating additional burden for the taxpayer. The Unisys solution delivers a highly customized ability to improve the flow of information among civil, criminal, juvenile and probate courts, and therefore drive down the cost of justice administration.

Enterprise Payments

The processing of payments is at the heart of the financial system. The payment world has been impacted by the changing nature of banking in an always-connected world. Unisys has a proven capability of handling these mission-critical transactions across the world banking system.

Insurance Solutions

The rapidly changing insurance market is demanding new insurance products and channels. This dynamic, when coupled with strong regulatory requirements, drives a need for highly modularized applications. Unisys has a proven track record of delivering highly modularized Life and Pension as well as Property and Casualty solution environments that satisfy this demanding market.

Retail Delivery

Branch productivity and excellent customer experience are key to retaining customer trust. The ability to offer a wide range of services through multiple channels and maintain the customer base has become an industry-wide challenge. The Unisys Retail Delivery solution provides cost-saving productivity and the agility to meet the rapidly changing expectation of “always connected” bank customers. Our clients see dramatic improvement in costs related to training and also enhanced customer satisfaction.

Mortgage Solutions

The global mortgage market is experiencing an unprecedented funding contraction and a severe housing market downturn, making the mortgage market particularly challenging. It has been said that the existing mortgage model is seriously damaged. Unisys Mortgage Solutions provide fully functional, low-risk, secure end-to-end or component solutions to maximize productivity, reduce risk, and contain costs while delivering a consistent and fast customer experience to address the highly complex regulated processing requirements of mortgages. Our solutions include:

  • Mortgage Origination

    The mortgage origination process has become a demanding environment with more channels to market and more regulation. The ability to serve the end-customer with consistency and speed has become a critical factor. Unisys has a proven ability to deliver against these challenging market environments by streamlining customer data, ensuring compliance with risk and lending policies, creating modules for rapid product creation, providing a strong privacy and compliance capability, and building an easier to maintain mortgage application environment.

  • Mortgage Servicing

    The efficient servicing and management of mortgages post completion is high on all lenders agenda, especially when compliance with ever increasing regulation and cost control is paramount to the continued success of Mortgage companies. Unisys has a proven pedigree of delivering and supporting efficient compliant solutions to lenders over many years enabling them to service all types of mortgages through the complete lifecycle from completion to redemption.

Airline Passenger Services

In today's volatile travel world, passenger loyalty and related passenger experience are driving the success or failure of airlines around the world. The world's largest airlines depend on Unisys to ensure that their passengers’ experience is top quality. Unisys has become a top provider in solutions for passenger services with over 20 percent of the world's passengers processed by a Unisys technology.

Logistics Solutions

Cash, customers, and community are among today's key success factors. Unisys helps air cargo organizations achieve these through the most powerful open cargo system in the world, delivered as a Software-as-a-Service offering and within a community framework to keep it ahead of regulatory and industry developments. The reliability and availability you need to meet your business needs is demonstrated by a recent milestone on one of our cloud servers that has run nonstop for over 1500 days and executed over 3 billion transactions in that time. Other services include Cargo Portal Services, the world's leading booking and shipment management portal, In-transit Service Manager for Cargo 2000 quality and exception management, and a wide range of hosted and integrated third party solutions.

Airport Operations

Our solutions, consultancy, and systems integration services help you resolve the conflict between improved passenger services and increased security, and address the management of all key aspects of an airport’s operations. We have decades of global experience in securing and transforming our air transportation clients’ businesses, managing risk, and bringing operational cost-effectiveness and improved use of capital resources.

Enterprise Content Management

Unisys Enterprise Content Management (ECM) solutions allow you to manage challenges of massive information/content growth, complex business processes, new security constraints and competitive pressures, while providing better customer service, compliance, and cost scenarios – doing more with less. ECM solutions, used to capture, manage, preserve, and deliver content/documents related to organizational processes such as case management and claims processing and vertical industry applications like Justice, Mortgage, and Insurance allow you to get the right information, in the right format, at the right time, via the right channel with the right security, to the right person.

  • Unisys Automated Customer Communications Solution

    Unisys Automated Customer Communications Solution (ACCS) is a holistic end-to-end speech and ECM-enabled suite that helps organizations resolve major challenges of people, paper, and process in contact center and content fulfillment operations. It provides significant cost and customer service benefits by integrating, managing and automating content request and fulfillment processes. ACCS provides a fully integrated, automated “human-less” speech enabled content and process solution that automates subscriber inquiries, document fulfillment and multi-channel distribution actions which otherwise would have to be handled by a customer service agent.

Contact Us

For more information about these Solutions/Services, please contact us or call 800-874-8647 or +1 585-742-6780.

Our Insights and Trends section provides a venue for current articles, multimedia, analyst reports, and Thought Leaders to help your organization stay ahead of the trends and issues that affect operations.

Unisys in the News

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Point Of View Papers

  • Ready for Take-off: IT Innovation Fuels the Growth of China’s Aviation Sector

    From an IT perspective, the scale and pace of China’s booming aviation sector presents both an exciting opportunity and challenge. Sue Carter, Vice President of Commercial Industries with Unisys Asia-Pacific, discusses the critical importance of getting ‘IT’ right in China’s burgeoning aviation industry.

  • The CIO conundrum in communications

    With the communications industry undergoing fundamental business changes – the entry of new competitors, the rapid decline of traditional revenue streams and consumer empowerment – CIOs and the IT teams they lead face their own unique set of challenges.

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Newsletters

  • FastForward Q1 2012

    This issue covers Air India going live on the Unisys Cloud cargo service, how iPods and other mobile devices are being used in cargo operations, the new CPS multi-carrier app and how the ISM dashboard helps drive performance.

  • FastForward Q4 2011

    This issue includes details about IATA e-freight and XML adoption and new technology that can drive workflows in Unisys Logistics Management System (LMS). It also includes a clever enhancement for booking on Cargo Portal Services (CPS).

  • FastForward Q3 2011

    This issue features how the Unisys cargo system is continually updated, record volumes for CPS eBookings, views from shippers’ on Cargo 2000, data security in air cargo, and disruptive IT trends.

  • FastForward Q2 2011

    This issue includes developments with Spirit who have joined the cloud service, how Delta Cargo are optimizing their network, WebFOCUS, new product rules and EU Customs.

  • FastForward Q1 2011

    This issue includes developments with Air New Zealand, Air Canada, Air France, SAS and Kuehne + Nagel.

  • FastForward Q4 2010

    This issue covers two Unisys focus areas – security and innovation while running mission-critical cargo systems.

  • FastForward Q3 2010

    In this issue of FastForward, we focus on developments from China, India and Brazil, how a cloud cargo system passed 1,500 days non-stop operation, issues around the use of consumer technologies in the workplace, the new EU import rules, personalizing cloud services, and a birthday record.

  • FastForward Q2 2010

    In this issue of FastForward, we focus on functions being added to the Unisys cloud cargo system which tie to IATA’s e-freight and XML drives. We also cover security, air mail, and how biometrics will help us all travel more efficiently and safely.

  • FastForward Q1 2010

    This issue covers how Delta Cargo is live with JDA Cargo Revenue Optimizer to optimize the allocation of freight capacity, LMS security enhancements to help carriers meet new U.S. and Canadian screening rules, a feature on the modern mainframe, how LMS is ahead with e-freight, monthly updates to build community, and more.

  • FastForward Q1 2009

    This issue includes details of another of the world’s largest carriers that is now live on the CPS multi-carrier booking and shipment management portal; views of a leading carrier and forwarder on the next steps in the evolution of e-business in air cargo.

  • FastForward Q4 2009

    This issue includes details of the successful IT integration of Delta Cargo and Northwest Cargo; a feature on how Gol gets the best of the Unisys hosted cargo system and local support in Brazil; an update on XML standards for air cargo.

  • FastForward Q3 2009

    This issue includes details of major new deals; an update on global security issues facing transportation companies; a feature about cloud computing and how it is helping organizations reduce costs by moving from in-house data centers to buying computing services as a utility.

  • FastForward Q2 2009

    In this issue, Customs changes through community approach, new shipper verification security rules, LMS integrates with a second revenue management system, CPS bookings grow strongly, CPS: the most popular air cargo booking portal, and LMS server runs three years without a break.

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Webinars

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Videos

  • Unisys Digital Dialog Manager

    Unisys Digital Dialog Manager is a tool that allows interactive, targeted market interactions, feedback and alert mechanisms - and uses many of the new mobile features (such as speech enabled feature/functionality), as well as creating new services.

  • Unisys: At the Heart of UK Banking

    British Bankers Association interviews Unisys and its capabilities in security, infrastructure, systems integration, platform migration, and mortgage services. Leveraging IT subject-matter expertise to help clients derive key benefits from IT operations, Unisys is a key part of the UK banking system.

  • Unisys Communications Solutions - Social Media Integration

    Unisys Social Media Integration enables operators to project a trendy, innovative image while increasing revenue, through new users and re-engaging dormant subscribers. Here we highlight the following “quick-win” solutions: Unisys Speak to Facebook, Unisys Greet from Facebook, and Unisys Voice Tweets. View examples of how these innovative services fit into our modern lifestyle.

  • Airport Solutions

    This video demonstrates how our industry expertise in air transportation - combined with our strong modernization and security capabilities - add up to a winning combination.

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What's Hot

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Thought Leaders

  • Sam Racine

    Sam is an experienced facilitator, specialist in computer-mediated communicator, and designer of human-computer interfaces.

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White Papers

  • Port Security Roadmap (Asia Pacific)

    The Asia Pacific region is the busiest of the world’s port regions – home to eight of the world’s ten busiest ports. With security breaches including drugs, people and contraband being identified on an almost daily basis across the region, the issue of port security has never been more top of mind.

  • Airport Security: Optimizing Traveler Service While Meeting Security Requirements

    This white paper explores ways that airports and airlines can deploy information technology to address these core issues. In particular, it lays out a scenario in which the innovative application of existing, cost-effective biometrics and passenger self-service solutions can simultaneously increase security, streamline processes, reduce costs and deliver better service to customers.

  • Architecture matters: A Services-Oriented Architecture for Unisys AirCore LOYALTY

    For over a decade, Unisys Global Transportation has offered the Customer Loyalty Solution. While robust and successful, the limits of its architecture are becoming apparent. Unisys designers of a modern Service-Oriented Architecture need only to look to the Airline Core Systems Solutions (AirCore) passenger services solution for a model.

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Brochures

  • Unisys Communications Solutions

    The Unisys Communications Services provides an architecture and roadmap to help our clients quickly recognize revenue opportunities through the rapid, low-risk deployment of new services.

  • Global Public Sector - Microsoft Solutions: Secure Web Services Gateway for FSET Employer Tax E-Filing

    To meet federal and state quarterly tax and wage reporting requirements, employers usually file returns using multiple forms (paper or electronic), which are redundant, time-consuming, and cumbersome. The redundant and often manual paper processes for employer quarterly filings also depletes the resources of federal and state agencies.

  • Ten Reasons to Choose Unisys ECM Services for the Public Sector

    Perhaps you’ve determined what public sector solutions will best suit your ECM needs. For over 15 years, Unisys has been a leading global integrator of large-scale, end-to-end, enterprise-level ECM solutions for some of the world’s largest government organizations at the local, state, and federal/central levels. Find out the ten reasons why to choose Unisys services.

  • Ten Reasons to Choose Unisys Enterprise Content Management (ECM) Services

    For over 15 years, Unisys has been a global integrator of large-scale, end-to-end, enterprise-level ECM solutions for some of the world’s largest organizations. Find out the ten reasons why to choose Unisys services.

  • InfoImage SharePoint Connector

    The Unisys InfoImage Connector for Microsoft Office SharePoint Server 2007 is a bi-directional software utility developed by Unisys in collaboration with Microsoft that enables Unisys InfoImage customers to integrate and use the power of Office SharePoint Server 2007.

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