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End User Outsourcing and Support Services - Infrastructure Support Solutions
Providing a Solid Foundation of Support for Your Entire End-user Infrastructure
Unisys Infrastructure Support Services provide the hardware and software support required to maintain reliable end user computing and networking environments. Our focus on security serves to minimize the risks of a globally connected world.
We cover every aspect of the IT infrastructure support lifecycle from installations to complete maintenance services. We can ease the burden of maintaining your company’s end-user computing environments, providing you a single point of contact under a global certified ITIL process for all your end-user hardware maintenance needs.
Unisys has developed an approach focused on client satisfaction, supported by some of the most highly skilled, qualified, certified professionals in the industry. Our integrated systems and processes under one global tool set provide consistent and secure service delivery.
Our Portfolio
Our integrated systems and processes under one global tool set provide consistent and secure service delivery.
Smart On-site Services
Comprehensive one-stop support and accountability for your entire multi-vendor datacenter, branch, remote and home office support requirements - anytime, anywhere. We manage the swaps and spares, multi-device provisioning and coordinate vendors, supplies, parts and resources to provide you with faster time to business value and cost optimization.
Private Label Services
Private Label Services are contracted by Original Equipment Manufacturers (OEMs), resellers, and software providers for the delivery of support services to their customers. Unisys augments an organization's existing service resources - or can replace them entirely - offering high-quality, multi-vendor expertise across the globe. The Private Label Services portfolio offering includes break-fix hardware support, parts management, logistics, product support call center and implementation services.
Hardware and Software Asset Management
Provides accurate lifecycle asset and configuration tracking for all your assets, both hardware and software, in a rapidly changing and complex IT environment. Stored in a central database, the data can be used to help with migration planning, application deployment and new equipment and software purchase decisions.
Contact Us
For more information about this Solution, please contact us or call 800-874-8647 or +1 585-742-6780.
Our Insights and Trends section provides a venue for current articles, podcasts, analyst reports, and Thought Leaders to help your organization stay ahead of the trends and issues that affect operations.
Articles
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Supply chains and demand
The metaphor of the global supply chain, meant to convey strength through interconnectedness, has lately come to symbolise the opposite: companies dragging each other down as one fails to gauge demand while another struggles to meet it, or to manage the cashflow needed to remain a viable part of it.
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The demand-driven supply chain: A holistic approach
Facing economic uncertainty, volatile energy prices and intensifying global competition, large multinational corporations are seeking strategic and operational advantages more than ever before. Among the key operational components most demonstrably tied to business success is the efficiency of global supply chains...
Point Of View Papers
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Unisys and Gartner Media Program "User-driven IT services for the enterprise"
Welcome to User-Driven IT Services for the Enterprise, a Unisys newsletter that examines the consumerization of information technology and the resulting implications for IT infrastructure, enterprise IT support and outsourcing models. Featuring current research from Gartner and Unisys thought leaders, we investigate trends in today's enterprise IT services, and what's driving them.
Videos
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Smart On-site Services
Unisys Smart On-site Services is a powerful solution for same-day or next-day branch technical support that brings management and accountability to all site technical support requirements, however widely distributed the environment
What's Hot
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Smart On-site Services to Help Clients Cut IT Costs
The new Unisys Smart On-site Services offering is a services solution designed to help enterprise clients reduce information technology support service costs by up to 20 percent.
Thought Leaders
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Bart De Maertelaere
Bart De Maertelaere is a vice president and partner at Unisys Corporation where he leads the IT outsourcing strategy and portfolio group at the global level.
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Larry Guevel
Larry Guevel is vice president, Strategic Business Planning at Unisys. He is responsible for strategic business planning, portfolio development, balanced scorecard, and strategic partner accounts for Global Infrastructure and Outsourcing Services.
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Sam Gross
Sam Gross is Vice President of Global IT Outsourcing Solutions at Unisys Corporation, where he leads the vision, strategy, technology development and implementation for Unisys innovative global IT outsourcing solutions.
