Investor Relations

Financials & Filings

Segment Revenue Report

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Customer Revenue by Classes of Similar Products or Services -- by Segment

Fiscal year end December 31 (in millions)

2009
1Q
2Q
3Q
4Q
Total
Services
Consulting & systems integration
$339.5
$351.7
$327.3
$1,018.5
Outsourcing
425.4
457.9
464.5
1,347.8
Infrastructure services
142.2
143.8
133.7
419.7
Core maintenance
76.7
76.6
80.5
233.8
Total
$983.8
$1,030.0
$1,006.0
$3,019.8
Technology
Enterprise-class servers
$79.6
$77.1
$138.8
$295.5
Specialized technologies
36.5
21.6
14.8
72.9
Total
$116.1
$98.7
$153.6
$368.4
Total Customer Revenue
$1,099.9
$1,128.7
$1,159.6
$3,388.2
           
2008
1Q
2Q
3Q
4Q
Total
Services
Consulting & systems integration
$344.1
$389.4
$361.2
$395.8
$1,490.5
Outsourcing
494.5
520.2
515.0
476.9
2,006.6
Infrastructure services
201.7
191.9
182.1
159.4
735.1
Core maintenance
96.8
95.5
93.8
85.3
371.4
Total
$1,137.1
$1,197.0
$1,152.1
$1,117.4
$4,603.6
Technology
Enterprise-class servers
$128.8
$114.6
$141.3
$131.1
$515.8
Specialized technologies
35.4
28.4
19.0
31.0
113.8
Total
$164.2
$143.0
$160.3
$162.1
$629.6
Total Customer Revenue
$1,301.3
$1,340.0
$1,312.4
$1,279.5
$5,233.2
           
2007
1Q
2Q
3Q
4Q
Total
Services
Consulting & systems integration
$342.6
$370.8
$379.2
$411.6
$1,504.2
Outsourcing
469.1
504.7
523.9
542.0
2,039.7
Infrastructure services
234.6
224.2
208.6
210.8
878.2
Core maintenance
106.6
108.9
105.9
103.2
424.6
Total
$1,152.9
$1,208.6
$1,217.6
$1,267.6
$4,846.7
Technology
Enterprise-class servers
$150.4
$127.5
$133.9
$235.5
$647.3
Specialized technologies
44.7
39.6
41.6
32.6
158.5
Total
$195.1
$167.1
$175.5
$268.1
$805.8
Total Customer Revenue
$1,348.0
$1,375.7
$1,393.1
$1,535.7
$5,652.5
           
2006
1Q
2Q
3Q
4Q
Total
Services
Consulting & systems integration
$381.3
$404.0
$377.6
$428.9
$1,591.8
Outsourcing
455.2
471.2
491.0
498.8
1,916.2
Infrastructure services
225.0
229.5
237.0
256.7
948.2
Core maintenance
114.9
119.8
112.0
114.3
461.0
Total
$1,176.4
$1,224.5
$1,217.6
1,298.7
$4,917.2
Technology
Enterprise-class servers
$168.1
$145.6
$146.2
$208.7
$668.6
Specialized technologies
43.3
37.2
46.3
44.6
171.4
Total
$211.4
$182.8
$192.5
$253.3
$840.0
Total Customer Revenue
$1,387.8
$1,407.3
$1,410.1
$1,552.0
$5,757.2
           
2005*
1Q
2Q
3Q
4Q
Total
Services
Consulting & systems integration
$369.8
$443.5
$392.1
$449.0
$1,654.4
Outsourcing
400.2
452.6
435.8
460.5
1,749.1
Infrastructure services
202.8
208.4
220.8
235.1
867.1
Core maintenance
134.9
131.5
125.3
126.2
517.9
Total
$1,107.7
$1,236.0
$1,174.0
$1,270.8
$4,788.5
Technology
Enterprise-class servers
$198.2
$165.7
$170.9
$251.3
$786.1
Specialized technologies
60.7
33.8
42.2
47.4
184.1
Total
$258.9
$199.5
$213.1
$298.7
$970.2
Total Customer Revenue
$1,366.6
$1,435.5
$1,387.1
$1,569.5
$5,758.7
           
2004*
1Q
2Q
3Q
4Q
Total
Services
Consulting &systems integration
$377.1
$413.9
$403.3
$457.4
$1,651.7
Outsourcing
425.2
400.8
393.3
430.4
1,649.7
Infrastructure services
217.3
198.6
208.0
220.7
844.6
Core maintenance
145.4
145.5
142.5
145.3
578.7
Total
$1,165.0
$1,158.8
$1,147.1
$1,253.8
$4,724.7
Technology
Enterprise-class servers
$202.5
$184.8
$249.6
$233.3
$870.2
Specialized technologies
95.4
44.5
49.0
36.9
225.8
Total
$297.9
$229.3
$298.6
$270.2
$1,096.0
Total Customer Revenue
$1,462.9
$1,388.1
$1,445.7
$1,524.0
$5,820.7
           
2003*
1Q
2Q
3Q
4Q
Total
Services
Consulting & systems integration
$356.4
$386.0
$378.9
$474.5
$1,595.8
Outsourcing
392.0
406.0
378.7
439.6
1,616.3
Infrastructure services
218.1
227.6
225.0
237.0
907.7
Core maintenance
140.5
143.8
141.7
146.1
572.1
Total
$1,107.0
$1,163.4
$1,124.3
$1,297.2
$4,691.9
Technology
Enterprise-class servers
$217.8
$193.8
$249.7
$267.4
$928.7
Specialized technologies
74.1
67.8
75.7
73.0
290.6
Total
$291.9
$261.6
$325.4
$340.4
$1,219.3
Total Customer Revenue
$1,398.9
$1,425.0
$1,449.7
$1,637.6
$5,911.2
           
2002*
1Q
2Q
3Q
4Q
Total
Services
Consulting & systems integration
$363.9
$340.9
$307.5
$443.3
$1,455.6
Outsourcing
312.0
323.0
346.6
366.9
1,348.5
Infrastructure services
234.8
238.3
223.1
228.2
924.4
Core maintenance
138.5
137.1
139.1
141.9
556.6
Total
$1,049.2
$1,039.3
$1,016.3
$1,180.3
$4,285.1
Technology
Enterprise-class servers
$228.7
$240.3
$205.7
$281.2
$955.9
Specialized technologies
84.6
80.2
110.3
91.3
366.4
Total
$313.3
$320.5
$316.0
$372.5
$1,322.3
Total Customer Revenue
$1,362.5
$1,359.8
$1,332.3
$1,552.8
$5,607.4

*Services revenue by segment for 2002-2005 was restated on March 31, 2006.