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Passengers Efficient, Focused
Customer Services

 

Today’s travelers expect their airlines to provide personalized choices. Convenience. Control over services. They demand security. Agility. Innovation. And they want it all at less cost.

 

Unisys unique blueprinting methodology brings clarity, vision and focus to your airline’s heart – passenger services. We’ll help you streamline. Reduce costs. But also show you the new opportunities visibility brings.

 

The Unisys Airline Core Systems Solutions (AirCore) completely reinvents reservation and departure control systems. It’s customer centric. Proactive. AirCore reveals who your customers are, what they want, how they want it and when to deliver it. The visibility that lets your airline respond to complexity with agility.

 

Travelers reserve preferred seats automatically, get streamlined check-in and obtain real-time flight information. They get the services they expect. And your airline becomes a carrier of choice, not a commodity.

 

Our Customer Loyalty Solution transforms frequent-flyer, specialty and staff programs into proactive customer promotion vehicles.

 

Unisys solutions power 19 of the top 25 passenger airlines and more than 200 airlines globally. See how can help you build the agile enterprise architecture your customers demand. Contact us today.

AirCoreNEWS 2Q 2008 Conference highlights: building customer value & trust; Surveillance advances; Next-gen Loyalty; AirCore LOADCONTROL, Airports leverage self-service, and more. PDF (1.2mb)
2008 Passenger Services Seminar The Customer Experience: Securing Customer Satisfaction in a Security-Centric World
October 1-3, St-Paul-de-Vence (Nice), France
Loyalty White Paper Loyalty Marketing: A New Perspective. PDF (85kb)
Deteriorating Customer Service Poses Threat To US Airlines Unisys study found that passengers value customer service more than any other attribute of an airline. PDF (142kb)
AirCoreNEWS Archives Our quarterly review with news about AirCore developments and clients.
Passenger Services Brochure Solutions and services dedicated to Airline advancement. PDF (118kb)
ANA Moving to Customer-Centric Unisys Airline Solution Leading Japanese airline chooses Unisys AirCore to replace legacy systems and reduce costs.
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