Check-In Assistant

Benefits

Airport Check-In Assistant interfaces with host check-in systems to help agents perform passenger check-in transactions. Even with minimal training, agents can complete check-in operations. It anticipates the order of functions, then prompts the agent through a logical check-in process.

Check-In Assistant also provides these key advantages

• Increases flexibility in staff allocation. Your agents can work with any of the host systems being used, which lets you allocate and re-allocate agents as needed.
• Reduces training and re-training requirements for new and experienced agents. This can result in a 30-50 percent reduction in training costs.
• Opens new channels for sales, based on improved customer service and easy accessibility of pertinent passenger data, because agents have more contact time with each passenger.