Articles
The State of Modernization in Transportation
This paper represents the Unisys point of view on the independent quantitative research conducted in support of the Unisys Modernization Benchmark program. The survey was conducted via the web and fielded by Saugatuck Research Partner BusinessWeek Research Services in December 2007 and January 2008.
Search, Shop or Sell
By by Declan Boland
The online travel business continues to expand but at a diminished rate. Nonetheless, the year-on-year change is a substantial increase in terms of dollars. Whether the consumer is simply searching, shopping or buying, there is a site for everyone. Unfortunately the consumer often feels the need to check multiple sites before making a purchase.
Working Hard and Breaking Even, Scorecard 13
By R2A Management Consulting
Unisys R2A Management Consultants examine reasons why some U.S. carriers are having trouble making money on transatlantic routes.
Who's Flying When?
By Erwin Zijlstra
A True Origin & Destination system helps KLM Royal Dutch Airlines predict demand so it can use pricing and revenue management to its full advantage.
What Happens to Air Canada, Scorecard 16
By R2A Management Consultants
In this article, Unisys R2A Management Consultants discusses whether or not Air Canada can survive and thrive using the hub-and-spoke business model.
We've Got a Problem - Legacies Redoux
By R2A Consulting
Major U.S. carriers faced tough financial challenges in 2002. This year, the "structural problems" continue, exacerbated by a weak economy, the threat of terrorism and the hassles associated with new security measures.
Using Assets-Scorecard 20
By R2A
Increasing aircraft utilization is critical to the bottom-line health of today's airlines.
There Goes 2004 - Scorecard 17
By R2A Management Consulting
Historically high fuel prices abort an industry recovery.
The Hub-and-Spoke Business Model - Scorecard 1
The post-9/11 collapse of the legacy-carriers has led many to speculate that their hub-and-spoke business model is history. We don’t think so. We begin an in depth, multi-issue analysis of the hub-and-spoke business model, with a look at the relative success of Midway’s two network carriers, ATA and Southwest.
The Changing Landscape, Scorecard 12
By R2A Management Consulting
Unisys R2A Management Consulting takes a closer look at how the changes in the airline industry are affecting the infrastructure of airports.
The Airline Industry - What Is Next
Following the Sept. 11, 2001, terrorist attacks, airlines cut ticket prices to entice consumers to return to air travel. But as a result, the public is used to paying lower prices now and will not return to the high fares that were charged before Sept. 11.
Supply Chain Visibility Exposes Weak Links Hidden Costs
By Terry Maenza
End-to-end process improvements, enhanced by RFID and other emerging technologies, are delivering visibility across global supply chains to help organizations manage risk and create value.
Squaring the Circle on Air Traffic Control Funding - Scorecard 24
By Robert W. Poole, Jr.
Robert Poole of the Reason Public Policy Institute addresses the progress the U.S. Federal Aviation Administration is making in effective financial management.
Serving Unified Europe With Unified Systems
By Kristine Grow
Brussels Airport has standardized its technology infrastructure for more than 100 airlines, helping the airlines realize more efficient processes.
What the U.S., European and Asian Carriers
Have Learned, Scorecard 6
By R2A Consulting
In this issue of the R2A Scorecard, our industry experts discuss how U.S., European, and Asian carriers are dealing with the "new realities" of a changed airline model.
This Ought to Work - Not!, Scorecard 4
By R2A Consulting
Some airlines are finding ways to slash costs and improve customer services while continuing to restore the value in air travel.
Flying Boeing’s Workhorse, the B-737, Scorecard 3
By R2A Consulting
The Unisys R2A Transportation Management Consulting group takes a look at the hardworking Boeing 737 aircraft and its operating costs among the major U.S. carriers.
Sharing Productivity Gains with the Owners, Scorecard 2
By R2A Consulting
What's the problem with productivity in the airlines? Are employees paid to much or not producing enough? Actually, it's a little bit of both.
Now, More Than Ever, Costs Matter, Scorecard 1
By R2A Consulting
In a business environment with flat to declining yields projected forever into the future, and an approaching upper limit on load factors, the outlook for further increases in RASM are not encouraging.
Question and Answer with Mike DiLeva
The head of Unisys hospitality division discusses how he got started in the industry, the role technology is currently playing in the field, and where IT can benefit operations looking forward.
Perfect Location for a Hub - Scorecard 23
Previously we analyzed the hub operations at Chicago’s O’Hare and Midway. This month we turn our attention to the two airports of Dallas/Ft.Worth, Texas: Dallas/Ft.Worth International (DFW) and Dallas Love (DAL).
Passengers Generate Revenue and Cost - Scorecard 19
By R2A
Can an industry that defies gravity also shake the basic principles of economics?
Passenger Revolution - Airlines Witness Changing of the Guard
The next frontier for aviation success is firmly grounded in customer service.
Overflying the Coastal Gateways, Scorecard 8
By R2A Management Consulting
In this article, Unisys R2A Management Consultants examine the increased fragmentation (the tendency of traffic flowing between two regions to break into smaller traffic flows as the total grows over time) in the transatlantic market.
Outsourcing Lightens the Load
By Jill Colford
By offloading the administration of its freight management system, Air Canada Cargo can focus on its core business and maintain its competitive advantage.
New Generation Carriers - Scorecard 18
By R2A
Asia is poised to be the next hotspot for airline growth...find out why.
Managing the Merchant Model, Scorecard 15
By R2A Management Consultants
In this article, Unisys R2A Management Consultants suggest key strategies airline managers can employ to help them better manage the new merchant model.
Is Southwest Past Its Prime , Scorecard 14
By R2A Management Consulting
In this article, Unisys R2A Management Consulting takes a closer look at Southwest Airlines, in terms of its unit costs, unit costs compared to legacy carriers and whether or not the two costs will converge.
In the Real World - Integrating Old With the New Transforms Passenger Service
SITA incorporates new solution into legacy systems to help airlines better understand and serve their customers.
Change at Jet Speed - Lessons for the future of the Airline industry
By Ron Kuhlmann
Read Ron Kuhlmann's article from The Global Future Forum on preparing business for the future.
Evaluating the Aftermath
By Kristine Grow
The terrorist attacks of Sept. 11 caused organizations to re-evaluate security policies and infrastructure. One year later, what has been the impact on the three industries most affected?
Riding the Second Wave of the Online Booking Lifecycle Requires Differentiation
By Mike DiLeva
Online booking has matured; has the hotel business grown with the technology? Unisys Mike DiLeva offers hoteliers sound advice on differentiating their product beyond the cost-cutting model.
Costs Matter
By Ronald Kuhlmann
Organizations, particularly airlines, are finding out the hard way that pricing is, in many cases, the sole differentiator for consumers.
Congratulations, US Airways. Now What?, Scorecard 7
By R2A Management Consulting
Unisys R2A Management Consulting takes a closer look at US Airways, which emerged from Chapter 11 in March. The question at hand is whether or not the airline can keep its unit costs at the levels of leaner, new-breed carriers.
Can Air Cargo Chart New Course to Lower Costs
By Dave Heaton
The air cargo industry needs to change with the times: work cheaper, more efficiently and be more flexible. The future may depend on traditional cargo carriers adjusting their business models, focusing on agility and a willingness to evolve their practices in ways that suit the market.
Are US Airlines Overtaxed - Scorecard 25
By R2A Management Consulting
In this issue, we address the progress the U.S. Federal Aviation Administration is making in effective financial management.
And Now For Something Completely Different, Scorecard 9
By R2A Management Consulting
Unisys R2A Management Consulting takes a look at Aer Lingus' turnaround: its changed business model that fosters increased efficiencies and reduced costs as well as a strategic plan to add value to the Aer Lingus brand.
Airports Eyeing New Options to Lower Carrier Costs
By Peter Haapaniemi
Not all airlines are created equal. They come with distinct needs and take different approaches to deliver a positive customer experience. Yet, with many carriers facing severe financial turbulence, they need airports to step up with new ideas that reduce costs while delivering the services their passengers expect.
Airlines - More Than a Wing and a Prayer
By Samuel Greengard
The air transport industry is undergoing significant challenges, yet some some airlines are gaining customers and profits. This article examines how airlines compete for market share and how technology can improve customer service.
Air Transport Association of America - Scorecard 21
In the March 2004 Scorecard we began a two-issue series of articles on fuel costs. In the first issue we focused on fuel consumption and showed how much the industry has accomplished in improving fuel efficiency.
Advertising and Promotion, Scorecard 11
By R2A Management Consulting
In this issue, our experts examine the current state of airline advertising and promotion. Most legacy airlines show a steady decline since the 1990s. Conversely, the new-generation smaller carriers are spending more to get the word out there.
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