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Articles


Making Outsourcing Work for You
By Hae Han
Business process outsourcing can help your organization become more competitive by letting you take advantage of a service provider's resources. What do you need to look for in an outsourcing provider?
Diving Into BPO - Five Mistakes and How to Avoid Them
By Eric Schoeniger
Compared with traditional IT outsourcing, business process outsourcing can mean greater risk - and greater reward. Here's how to avoid slip-ups and score high.
Business Transformation Outsourcing - Taking BPO to the Next Level
By Eric Schoeniger
BTO goes beyond traditional outsourcing to promote adaptability and enable continuous improvement.
Beyond ASPs
By Jim Martin
Many organizations are turning to service providers to outsource noncore business processes or applications, manage their existing computer environments or re-engineer their entire IT infrastructure.
Achieve Success in Government Outsourcing
By Gary Richardson
The Commonwealth of Pennsylvania's outsourcing earned Outsourcing Journal's 2002 Editor's Choice Award. Learn what worked for them.