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Outside Opinions
Securing the Supply Chain -- Constructive Paranoia
Forrester Research Principal Analyst Navi Radjou advises companies around the world on a wide range of supply chain issues. In this article, he shares his insights about minimizing the risks associated with supply chain disruptions.
Point-Counterpoint - CRM at the Speed of Business
In this point-counterpoint, Sarika Agrawal, senior director in BEA’s enterprise business solutions group, and Rod Johnson, vice president of customer management strategies at AMR Research, discuss the best path to CRM success.
Leveraging Offshore CRM
What are the best models for offshore CRM, as well as the quantifiable benefits -- and pitfalls? These and other issues will be debated in this point-counterpoint discussion between
Brian Bingham, program manager for CRM and Customer Care Services research at IDC and T. J. Karklins, managing director for Avaya’s Offshore Solutions Group.
Ask the Experts Ponemon
Dr. Lawrence A. Ponemon, chairman of the Ponemon Institute, explains the strategies to keep information private without forsaking all of your profit.
Ask the Experts - Chris King
Chris King, security program director for META Group, shares his insights about the business questions that managers need to ask themselves before they consider specific new security initiatives or technologies.
Ask the Expert - Sanjay Parthasarathy
Learn how and why organizations must become increasingly agile to succeed by reading this interview with Sanjay Parthasarathy, Corporate Vice President of Microsoft’s Platform Strategy and Partner Group, one of the industry’s leading proponents of technology-enabled business agility.
Ask the Expert - Larry Ponemon - Security & Risk Calculating ROI
Security affects every facet of the enterprise. What are the strategies to measure such a broad subject?
Ask the Expert - Gemma Paulo
Wireless LAN (WLAN) analyst Gemma Paulo explains what has happened in
WLANs and how users can protect their valuable information when going wireless.
A New Approach to Information Security
By Jim Martin
Each year, organizations spend millions of dollars on technology to protect their computers against viruses and worms. But Thomas J. Parenty says this approach to information security is wrong. Instead of focusing on protecting computers, he says companies need to start focusing on how to protect their information.
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