- Solutions
- |
- Clients
- |
- Insights
- |
- News & Events
- |
- About Us
Unisys Receives Extension of IT Outsourcing Services Contract with City of ChicagoSix-year extension includes new infrastructure for disaster recovery and modernization services to enhance support for city employees and service to residents
BLUE BELL, Pa., July 24, 2007 – Unisys Corporation (NYSE: UIS) today announced that it has received an extension to its IT outsourcing services contract with the City of Chicago. The extension has an estimated value of $72 million for the initial six-year term and an additional $12 million if the city exercises a one-year option.
Under the extension, Unisys will expand the range of IT outsourcing services it provides the city. The new services include managed services for the city's Sun server infrastructure and modernization of its network operating environment. Unisys will also expand the remote support it has begun providing the city, giving employees additional options for faster resolution of service incidents.
Since the relationship began in 1999, Unisys outsourcing services have enabled the City of Chicago to improve operational efficiencies, provide new levels of service to city workers and accelerate delivery of services to residents.
“Unisys has proven to be an ideal outsourcing partner, providing IT services that deliver taxpayers real value for their investment,” said Hardik Bhatt, chief information officer, City of Chicago. “We anticipate that the city will benefit greatly from Unisys expanded services as we deploy new generations of technology to make our operations more efficient to serve the residents of Chicago even more effectively.”
Unisys will continue supporting more than 18,000 city employees in 43 separate agencies. Unisys IT outsourcing services for the City of Chicago include network and server management; management of desktop and laptop systems and wireless devices; service desk for end-to-end management of service requests; and hardware support and maintenance.
Unisys will also continue providing infrastructure support for critical applications, including the city's 311 non-emergency call system, and its Web site and related applications. Those have become a primary channel for delivering basic services to residents, from initiating license applications to paying parking tickets and water bills.
“Unisys relationship with the City of Chicago shows that long-term outsourcing partnerships can continually yield new levels of innovation,” said Alfred G. Binford, vice president and managing partner, North America, Unisys Global Outsourcing and Infrastructure Services. “Unisys looks forward to helping the City of Chicago build on the success we have already realized together to achieve even greater governmental efficiency and service to residents.” About Unisys Unisys is a worldwide information technology services and solutions company. We provide consulting, systems integration, outsourcing and infrastructure services, combined with powerful enterprise server technology. We specialize in helping clients use information to create efficient, secure business operations that allow them to achieve their business goals. Our consultants and industry experts work with clients to understand their business challenges and create greater visibility into critical linkages throughout their operations. For more information, visit www.unisys.com.
Forward-Looking Statements
###
Contacts
|