A transportation safety organization ensuring 24 x 7 x 365 availability of its IT systems.
Done.
Land Transport New Zealand partnered with Unisys to take advantage of technology and best practices from around the world.
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Land Transport New Zealand (.WMA, 4:00) |
Breakthrough: Streamlined operations
By ensuring seamless, around-the-clock, end-to-end IT solutions, Land Transport NZ can meet its mission of contributing to an integrated, safe, responsive and sustainable land transport system.
Secure Business Operation
Protection of New Zealand’s roads and railways
Innovation Metrics
In addition to improving road safety for New Zealand’s 3.8 million citizens, Land Transport NZ is utilizing Web technology to streamline operations.
Implementing Best Practices.
Established to “undertake activities that promote safety in land transport at a reasonable cost,” Land Transport NZ is also responsible for managing certain motor vehicle registry and revenue collection functions under contract to the Ministry of Transport.
Because Land Transport NZ and its activities are very much in the public eye, the agency is intent on ensuring that its information technology (IT) infrastructure supports its objectives:
- On-time and -budget project completion
- 24 x 7 x 365 system availability
- Minimal error rates
- Cross-system integration and efficiency
As Land Transport NZ searched for an IT provider that could meet these requirements, the organization also realized it needed a partner that could gather information on IT best practices from around the world. That’s when Unisys entered the picture.
Partnering for success.
Having worked together on various projects since 1992, Land Transport NZ and Unisys engaged in a partnership agreement in 1996. Unisys now serves as a prime contractor on several projects, with its services encompassing:
- Application design, development and management
- Legacy and open systems management
- Service level and subcontractor management
- Network and Enterprise Systems Management (ESM)
- Help desk and desktop support
- Facilities management
- Disaster recovery
- Multi-vendor environment management
- Migration support
- Security and change management
- Database administration
Examples of some of the high-profile successes that Land Transport NZ has enjoyed as a result of this partnership include:
- Design, implementation and management of the Photo Drivers’ License system
- Design, implementation and management of a system to control Certificates of Fitness (COFs) and Warrants of Fitness (WOFs)—similar to vehicle inspection and registration documents in the United States
- Design, implementation and management of the Motor Vehicle Register, which includes information on licensing and ownership, with the system that facilitates the collection of Road User Charges (RUC), which are charges beyond annual registration that are incurred by heavier vehicles based on the vehicle weight and distance traveled.
Making roads safer.
Unisys and Land Transport NZ have also addressed a variety of road safety issues. For example, in 1998, Unisys designed and implemented a Drivers Licensing Register (DLR), ensuring integration across all systems -- from the instant cameras taking the photos, to the registry system, through the system producing the cards. Unisys helped Land Transport NZ roll out the system to 150 sites in less than six weeks and, within the first year, they produced more than 2.5 million photo drivers’ licenses.
Another road safety project includes the Warrants of Fitness (WOF) recording system and a Virtual Private Network (VPN) that enables garages to complete WOFs online. Approximately 12,000 WOFs are completed each day, making the WOF Web site one of the largest government-to-business e-commerce sites in New Zealand.
One project that has been particularly instrumental in ensuring road safety has been the Motochek system, which allows online access to vehicle history and ownership information. Thus, when someone is purchasing a vehicle and requires financing, both the prospective owner and lender can use the Internet-based system to ensure that the vehicle details provided are the same as those on the motor vehicle register.
Similarly, the Driver Check system enables pre-registered users such as fleet operators or car rental companies to check the license status of their vehicle drivers via the Internet. Not only does this ensure vehicle safety for owners, it provides savings for fleet operators and rental companies by helping them avoid having a vehicle impounded for 28 days (the legal ramification of driving without a valid license). Additionally, fleet operators can enter employee driver information into the system and be notified of any changes in an employee’s status.
Maintaining functionality.
As Land Transport NZ experiences legislation changes, new business requirements and additional agency interfaces, Unisys is right there with major upgrades to their environment. Unisys ClearPath enterprise servers are located in Auckland, with disaster recovery facilities located in the Unisys Kapiti data center. All back-office applications run in LINC and Unix, with several Internet-based applications running on NT platforms. An Oracle back end supports data warehousing functions.
Unisys is responsible for supporting all operations associated with this environment, including the various registers and taxes that Land Transport NZ collects via the system.
Customer at a glance
The Land Transport Safety Authority (LTSA)
Reports to
New Zealand's Land Transport Safety Authority (LTSA) is a stand-alone Crown Entity.
Mission
To save lives and lessen trauma on New Zealand’s roads and railways.
Objective
Ensuring seamless, around-the-clock, end-to-end IT solutions
Results
Improved road safety. Streamlined operations via Web technology.
Population served
3.8 million
About Unisys in the Public Sector
Unisys is a worldwide systems integrator specializing in information technology services and solutions. We offer an end-to-end portfolio of value-based solutions led by our competency in consulting and systems integration, outsourcing, network services and security, combined with leading enterprise-class server and related technologies.
- Our government clients value the combination of people, process and performance we deliver on every project.
- Our people get it done — we resolve complex, information technology problems with a combination of precision thinking and relentless execution.
- Our Vision-to-ValueSM process is proven — we strategically align our client’s IT investment with their mission and vision.
- Our performance is world class — we deliver what we promise.
We have kept our commitment to more than 1,500 government clients around the world and we’ll do the same for you.
