Unisys is a Global Partner to ServiceNow®, the enterprise cloud company. This strategic alliance delivers integrated service management solutions for enterprise clients around the world. The current business environment mandates quick and personalized access to business and IT services and this is precisely what Unisys offers as part of its Edge Service Management suite, leveraging the ServiceNow enterprise cloud platform.
Unisys’ ServiceNow practice assists clients in planning, implementing, optimizing and managing ServiceNow solutions and incubates innovative offerings that add value to the versatile ServiceNow platform. Clients seeking to build on their current investments in the ServiceNow platform or planning a future migration can draw on Unisys' expertise in IT strategy, enterprise solution integration, service governance, mobility, big-data analytics and other disciplines to enrich the services they provide.
How You Benefit
Following are some of the key areas of service management where the Unisys-ServiceNow partnership and solutions provide value:
Advisory and Consulting Services: Empower your service desk, ITSM and IT operations teams with the right insights you need to become strategic enablers of digital business by leveraging advisory and consulting services, including process maturity, technology and organizational alignment assessments.
Implementation, Integration and Optimization Services: Realize the full potential of your ServiceNow investment with packaged services that improve service operations, governance, service delivery design, and legacy migration.
Custom Application Development: Extend the functionality of your ServiceNow platform and benefit from increased functionality in the areas of Business Impact Management, and Automated Public Cloud Provisioning with our Industry and Custom applications built on the ServiceNow platform.
Platform Management: Simplify ongoing management of your ServiceNow platform, optimize your investments and expand the platform into other functional areas within your organization, leveraging our Platform Management services.
Operational and Big Data Analytics: Streamline operations and reduce costs by analyzing service performance to predict and preempt service interruption, while also mining additional data from other parts of the business to identify potential new cost savings and revenue opportunities.
Value We Deliver
Unisys' extensive suite of service management offerings extends the range of enterprise-wide solutions and business benefits for ServiceNow clients. Our industry approved approach to service management helps clients realize the full potential of their investments in ServiceNow while also providing an enterprise-wide framework for delivery of services crucial to the operations of a digital business.