Together, Unisys and Dell Technologies drive innovation and deliver solutions that have global reach and provide seamless service for long term customer satisfaction. The partnership provides a complete, end-to-end solutions designed to cater to most demanding IT environments.
No IT firm has a longer partnership with Dell Technologies than Unisys.
We’ve made a mark in the industry with proven offerings underpinned by effective solutions, processes and pre-tested technology serving our joint clients. From IT infrastructure and service delivery, to solutions designed for organizations that have no room for error, jointly, we’ve consistently delivered innovation and customer satisfaction.
To streamline service, we linked our IT systems and service processes to provide our clients with a single point of accountability and consistent service levels. We also work together to offer a flexible suite of integrated infrastructure services that are delivered worldwide by dedicated personnel.
Unisys’s world-class ISO-certified Call System handles more than 1 million support requests a year for Dell worldwide, making Unisys one of Dell’s larger service providers. Unisys provides everything from next-day service for desktop systems to high-end support solutions for complex enterprise environments. We use our proven tools and repeatable methodologies to maintain a global service delivery network that can handle our customers' most exacting standards.
We deliver secure solutions to some of the most demanding environments - from banking, airline reservations and cargo-handling, to high-transaction environments supporting police, port, defense agencies and commercial enterprises across the globe. And we’ve been doing this reliably and efficiently for decades.
Our people are technology experts and critical thinkers. We resolve complex, global deployment problems with a combination of precision thinking and relentless execution. Our Vision-to-Value process is proven. We strategically align our client’s IT investment with their mission and vision. We deliver what we promise, and our clients get the results they need.
Our global, strategic alliance delivers solutions driven by customer demand that address critical business needs, including:
- Data Center Transformation
- Hybrid Cloud
- Enterprise-ready Analytics
- Workspace Productivity Services
- Storage Solutions and Services
- Security Solutions
- Maintenance and Support
- Financial Options
Partnership Credentials Maintained by Unisys:
- Unisys is a Platinum level Dell EMC Business Partner Program Partner – both a Solution Provider and Service Provider Partner
- Member of the Service Provider Partner Advisory Board
- Dell EMC Authorized Service Network Provider with certified resources deployed globally.
Over 3,700 certified staff deployed globally to support Dell EMC technologies.
- Handling over 1.1M service calls annually.
- Global OEM Partner