Providing a digital customer experience for 1.6 million people
Business challenge
Maintain market leadership in Costa Rica through continuous innovation in service excellence.
Solution
Unisys provides ClearPath® Solution and Services, Unisys Core Banking Solutions, retail banking applications, Dell EMC’s high-end storage solutions and integration services for ~100 servers and various banking applications.
Results and benefits
- Gained market leadership by providing reliable transactions and continuous service improvement
- Achieved a networked environment where individual applications can be modernized over time to improve efficiency
- Managed to provide services aligned with the differing needs of government and commercial customers
- Improved security and IT risk management, adding security to older applications without inbuilt security
For 40+ years, the Unisys ClearPath® technology has enabled our growth and ensured that our comprehensive infrastructure provides greater system stability, reliability, scalability and faster response time to help enable excellent service to our customers.
Warren Castillo
CIO, Banco Nacional de Costa Rica