The Business Challenge
Enable online government and commercial payments (i.e. taxes, social security, utilities, services, merchandise) from any bank.
Unisys, in partnership with a regional company, provided a centralized and customized payment solution including hardware, software, security and consulting services; Unisys developed a de facto standard that allows the integration of financial institutions to the government and commercial sector for payment transactions, using a Payment Service Provider.
Results and Benefits
- Increased customer use of online payments to 3.2 million monthly transactions
- Improved customer experience through convenience in making payments
- Reduced branch operations costs with more transactions being conducted through digital channels
- Improved services and cash collection for merchants and government institutions