The Business Challenge
Maintain the current level of excellent service to citizens in a climate of retiring staff with process and organizational knowledge management.
Unisys provided organizational and technology change management services to adopt and implement an enterprise social network that enables 11,000+ employees to collaborate and share knowledge across locations and other ministries.
Results and Benefits
- Enabled better collaboration and communication and ability to quickly finding experts who can answer questions immediately
- Gained efficiency in communication by using newsfeed rather than emails
- Ensured faster responses via informal communication channels