Traditional approaches to service delivery are restricted by organizational silos, antiquated business processes and IT system complexity. Add to this an increasingly diverse and fragmented service provider landscape and inherent gaps in service delivery begin to emerge. An enterprise approach to service delivery is required to break down these barriers and fill the gaps in service delivery. Providing personalized business services with intelligence to users across the enterprise will spur adoption, drive innovation and increase efficiency. Unisys VantagePointTM is a multi-sourced business services aggregator that improves enterprise performance and lowers operating costs through a repeatable process model and a single intuitive interface where access, visibility and enhancements to business services are personalized to the user’s needs.