Unisys can provide clients a modern service management platform via SaaS (Software as a Service) from the two leading platform providers: ServiceNow and BMC Software.
ServiceNow is a leading name among service management platform vendors and Unisys, with its strong partnership with ServiceNow is a partner of choice for organizations who have decided to embrace ServiceNow for their service management needs. Unisys has established itself as a credible ServiceNow partner in the market with several successful ongoing engagements using this platform.
Service Implementation for ServiceNow
By virtue of our years of experience in service management and our proven Service Management Framework, Unisys is uniquely positioned to help organizations implement the ServiceNow Enterprise Cloud Platform effectively. We dramatically accelerate the time to value derived from service management investments and produce measurable returns in the form of reduced costs and enhanced operational efficiency.
Our capabilities in this space have received industry validation with Unisys being named a “Leader” in the Forrester Wave™ North American Implementation Services Provider Q2, 2014.
Unisys Edge Service Management SaaS
Unisys has a long-standing relationship with BMC and has successfully implemented a branded solution, Edge ITSM SaaS solution. This solution is ideal for those clients who have been a traditional BMC shop and have other BMC investments or require a high volume and customized platform. Our experience in service management and our proven Edge Service Management Framework ensure greater transparency, minimal risk, and better quality of service delivery while empowering you with the ability to map investments to business priorities and achieve higher ROI.
Service Implementation for Unisys Edge Service Management SaaS
From pre built service request definitions to core integrations, our deployment of a BMC based ITSM SaaS platform is both proven and effective. Clients get the power of the BMC technology along with the service management insight from Unisys. Our methodology highlights the importance of people, process and technology elements in service management and is an amalgamation of our past experiences in BMC Remedy implementations, enriched by the expertise of our resources and industry approved frameworks.
Our capabilities in this space have received industry validation with Unisys was named a “Leader” in the Forrester Wave™ North American Implementation Services Provider Q2, 2014.