Expertise in Service Management
Paul Gleeson, VP and Global Head, Service Management and SIAM, leads the global organization focused on consulting, platforms, and management services
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Paul Gleeson is the Vice President and Global Head of Service Management and Service Integration and Management (SIAM) at Unisys where he leads the global organization focused on consulting, platforms, and management services helping clients transform their organizations to better compete in the new digital world.
A twenty year veteran of the IT industry, Paul started his career at Sequent Computer Systems and also spent time at IBM. He joined Unisys in 2000 as the Director of Outsourcing in APAC and has held a variety of senior management positions including Director of Business Development for APAC, Global Account Director, Managing Director for the Western US, VP Global Strategic Sales Operations, and VP of the Client Experience Management Group.
Paul’s expertise encompasses several key areas of today’s digital transformation from core service management practice areas to unlocking value within an organization using innovation to the new areas of service governance and compliance driven by SIAM.
Paul is a graduate of Macquarie University of Sydney Australia.
Visit Paul's Most Recent Content:
How eSIAM is Accelerating Digital Transformation
The Realities of Implementing a Cognitive Service Desk (Part 1)
The Realities of Implementing a Cognitive Service Desk (Part 2)