IT is the strategic enabler of business services
In today’s competitive global economy, enterprise performance is determined by how quickly and effectively business services are delivered to those who capture, retain and support the customer. Business users have come to expect on-demand, personalized access to services and information on the device of their choice in the palms of their hands.
What’s holding organizations back today? Traditional approaches to service delivery are restricted by organizational silos, antiquated business processes and IT system complexity. Add to this an increasingly diverse and fragmented service provider landscape and inherent gaps in service delivery begin to emerge.
An enterprise approach to service delivery is required to break down these barriers and fill the gaps in service delivery. Providing personalized business services with intelligence to users across the enterprise will spur adoption, drive innovation and increase efficiency.
Unisys VantagePointSM is a multi-sourced business services aggregator that improves enterprise performance and lowers operating costs through a repeatable process model and a single intuitive interface where access, visibility and enhancements to business services are personalized to the user’s needs.
VantagePoint addresses inherent gaps in service delivery by consolidating disparate enterprise data into a unified, real-time and personalized stream of intelligence. With VantagePoint, insights are delivered to the user through an intuitive active card interface—anywhere, anytime on the device of their choice.
VantagePoint takes advantage of Unisys’ deep expertise and extensive client experience in service management to handle the heavy lifting of service orchestration and delivery, allowing our clients to focus time and resources on strategic change management initiatives.