To some, mobile computing represents an exciting future for people-centered computing. But to others – especially those in IT departments – it brings to mind an ominous future of security, support, network, and infrastructure challenges.
But it doesn’t have to be that way. Leading IT organizations have shown that it is possible to partner with the lines of business and develop a rational path to mobility. Rather than saying “no” to new initiatives, these IT leaders have demonstrated that agile approaches based on operational and business insights can lead to secure and effective mobile computing.
According to research, line-of-business owners are driving more IT spending decisions – and investments in mobility now make up a larger share of that spending. Mobile device usage introduces a host of potential issues. Without properly involving IT departments at the start of the process, companies run the risk of creating security gaps and putting an unplanned burden on infrastructure, support, and development resources. Without smarter ways to work, IT faces two unpleasant choices: struggle to keep up with the business or say “no” to future requests.
When it comes to mobility initiatives, the primary focus should be on supporting end users and their business needs. But, too many traditional tools and approaches aren’t up to the task. For example, application performance monitoring should measure the overall end-user experience, not just database transaction times.
IT organizations need a better way to manage their mobility investments. A unique Unisys approach, Insights to Value, helps organizations maximize the value they are getting from mobility.
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