The landscape of Social Services is transforming rapidly. This transformation is leading to a more “Citizen Centric” model of providing services anytime, anywhere, and in a manner that best meets the unique needs of the public. Advancements in technology and this more socially-connected world have created new opportunities for how agencies interact and provide services to citizens in need.
Unisys has been at the forefront of recognizing this changing landscape for Social Services agencies, and has continued to develop and evolve its solutions to stay ahead of the pace of change. For more than 30 years, Unisys has been delivering mission critical, value-added solutions to state and local agencies responsible for providing safety net services to our most vulnerable citizens.
Supporting the public sector with solutions designed to provide better services to citizens is our core business. Building on several decades of experience, Unisys offers a suite of solutions that provide state and local agencies with new levels of performance, flexibility and innovation. Our intuitively designed solutions create a user experience that meets client demands for self-service. They also assist agency workers in the office or in the field to help them be more efficient and effective. Our solutions include core capabilities, along with mobile applications, designed to support Enterprise Case Management, Integrated Eligibility, and Child Support. Unisys also offers business intelligence solutions across most Social Services programs.
The Unisys Approach: Incremental Modernization and Flexible Delivery Models
Our approach is based on two concepts, incremental modernization and flexible delivery models. Incremental modernization helps dramatically reduce the risk of project failure while enabling the faster implementation of tools that Social Services agencies need now. Unisys offers an array of flexible delivery models. Modern cloud-based solutions empower Social Services agencies to move forward with much less risk and at a lower cost - effectively doing more with less and doing it faster. We also offer more traditional delivery and hosting options that increase agencies’ abilities to meet their needs in a rapidly changing environment.