The explosion of unstructured content is one of the biggest challenges facing businesses today. Due to regulatory and internal requirements, the tracking of customer and partner interactions, and the widespread use of office productivity suites, the quantities of documents, images, email, Web content, audio and video are all growing at an astounding rate. According to a 2012 MarkLogic Survey, 91% of organizations expect their volumes of unstructured data to grow in the coming months and years, and 20% expect this growth to exceed 50% of their current levels.
Within organizations, unstructured data accounts for the majority of overall data. Effective information management is the key for an organization to achieve high performance; yet the sheer abundance of unstructured content and data causes a number of challenges. The cost of data management has increased, finding the right information is difficult, information is not well leveraged among partners and departments and it is not yielding useful new insights and value.
Unisys InfoImage is the Enterprise Content Management (ECM) solution for organizations looking to significantly improve business processes that are heavily dependent upon high volume paper, documents generated from internet transactions, and other electronic documents that need to be accessed for automated and manual processes. InfoImage can easily capture, manage, store, and access any and all the content required for cases, inquiries and process-centric work, regardless of data structure or document origination, all with a single intuitive user interface. Unisys InfoImage brings together ECM, imaging, workflow, document management, Web and integration technologies to form an integrated end-to-end solution.
Why Unisys InfoImage?
With hundreds of ECM customer organizations around the world, Unisys is a leader in ECM, workflow and imaging solutions. With numerous successful implementations using integrated document management technologies, Unisys has the proven expertise and a set of comprehensive services to assist your organization reengineer, streamline, and automate mission-critical business processes. And with the ability to deliver an integrated end-to-end solution—from software to hardware to systems integration, support, and even hosting— Unisys provides the core software and implementation expertise and services to deliver world class ECM solutions. Unisys is your sole-source ECM solutions provider.
Unisys InfoImage ECM SaaS
Unisys InfoImage ECM SaaS (Enterprise Content Management Software as a Service) Solution delivers all of the benefits of ECM technology but at distinctively lower risk and lower TCO than offered by other ECM solutions. InfoImage ECM SaaS provides all the typical SaaS economies of scale, reduced TCO and reduced capital expenditures, but with a reliable, resilient, robust and scalable platform and set of Managed Services. With InfoImage SaaS, customers get a unified, comprehensive, end-to-end solution with software, services, hosting and resources in a cost-effective pricing and deployment model.
Mobile Work Manager
As the enterprise moves away from a fixed and location-centric work setting to a dispersed mobile world, the ability to interconnect people, processes and core content becomes a necessity. And so a mobile client for a contemporary enterprise content management suite is very essential InfoImage also supports a fully-featured Mobile Client on the Apple iPad and other mobile devices, allowing document retrieval by query search or retrieval and access from workflow queues, as well as capturing images and creating new content items.
InfoImage SharePoint Connector
InfoImage is integrated with Microsoft SharePoint to both serve as a content repository and a user interface. This capability combines InfoImage transaction processing solutions with the collaboration, content, and portal functionality of a SharePoint environment. SharePoint is an integrated suite of capabilities that can help users improve effectiveness by providing enterprise search, content management, and facilitated information sharing across the enterprise. Each InfoImage domain has a corresponding SharePoint document center and each InfoImage document class has a corresponding SharePoint document library.
Open Archive Architecture
The open archive architecture of InfoImage Storage Manager allows your file system to function as a disk archive or to interface with content addressable storage or a Hierarchical Storage Management (HSM) subsystem. This allows slower, low-cost storage to be used for less frequently accessed documents.
InfoImage offers an easy point-and-click approach to creating powerful and flexible content-centric workflows without writing code. Workflow rules are based on the metadata defined for incoming content, allow routing decisions to be made on any process-specific value. InfoImage Workflow Designer allows you to easily automate your processes and integrate them into existing line of business applications.
Unlike product-focused vendors who focus on selling comprehensive one-size fits all solution suites with unnecessary and unused bells and whistles functionality that rarely are successful, Unisys ECM experts choose low-cost, simple solutions such as Unisys InfoImage that are easy to configure/change and provides the majority of the core functionality end users require for identified key business scenarios and integrates with other best of breed solutions, thereby reducing operational and transaction costs by 20-30% and increase processing productivity fourfold.
Unisys has implemented and is currently supporting hundreds of ECM clients around the globe, in a wide variety of application areas. Solutions and implementations range from simple to very complex, and client end-user populations range from hundreds to many thousands in our large complex enterprise solutions. Client references and case studies are available from a diverse cross-section of many of the world’s largest financial services and government organizations.
Customer Benefits from Unisys ECM Solutions Include:
- Support legal and regulatory compliance
- Align business processes and IT with strategy
- Enhance customer service quality
- Contribute to business continuity, 24x7x365
- Enable more efficient collaboration
- Reduce operational costs
- Increase productivity across the enterprise
- Streamline and standardize processes
- Accelerate return on investment
- Mitigate risks of implementation
- Improve financial performance
- Proven scale-up and scale-out services
- World-class support and maintenance