Republic of the Philippines’ National Statistics Office (NSO) partnered with Unisys to dramatically reduce service times and improve document integrity for citizens requesting official documents, such as birth, marriage and death certificates.
NSO chose Unisys to design state-of-the-art imaging solution and support infrastructure to digitize more than 100 million civil registry documents. The new solution extends services to local areas, as well as via the phone and Internet.
Through a strategic partnership with Unisys, NSO has successfully reduced service times and improved document integrity by bringing civil registry products services closer to its citizens.
Security: Improved document preservation via digitization and integrity through such security features as electronic signature, barcoding, and use of security paper
- Service: Document requests fulfilled in as little as 30 minutes in the Metro Manila area and within two-hour timeframe in far-flung areas across the republic
Performance: Triple the monthly transaction volume (from 292,000 to