Whether yours is a communications, life sciences, healthcare, retail, or travel and transportation enterprise, everyone in the commercial industry is facing similar, formidable business challenges.
With Unisys, you’ll have all the solutions and services you need to tackle your most complex business and IT problems, and achieve full digital transformation.
The pressures institutions like yours face are constantly evolving—and getting ahead of them is a real challenge.
Your employees and customers covet new technologies, like digital, mobile, and social. Fintechs and other non-traditional competitors are entering the market in force. And you’re juggling increased expectations, capitalization requirements, regulations, and cyber threats.
With Unisys, you’ll simplify and automate operations, so you can drive sustainable growth and differentiation while delivering an enhanced customer experience.
Transformation in government services is underway now unlike anything in the past decade. The ultimate goal? To promote a safer, more secure world and enhance citizens' lives.
Through a combination of user-centered processes, robust services, and innovative solutions, Unisys helps governments transform digitally with security built in at every step.
Data is the linchpin in your ability to make in-the-moment competitive decisions, increase efficiency, and identify new market and customer opportunities. But, if you’re like most companies, 80% of your data is unstructured and file-based, and cannot be analyzed with traditional relational database tools.
With Unisys, you can marry subject matter experts with data scientists, and use machine learning to run real-time predictive algorithms to be more competitive in the marketplace while generating more revenue per customer at a lower cost.
Expertise in Service Management
Paul Gleeson, VP and Global Head, Service Management and SIAM, leads the global organization focused on consulting, platforms, and management services
Read Paul's Blog Posts
Paul Gleeson is the Vice President and Global Head of Service Management and Service Integration and Management (SIAM) at Unisys where he leads the global organization focused on consulting, platforms, and management services helping clients transform their organizations to better compete in the new digital world.
A twenty year veteran of the IT industry, Paul started his career at Sequent Computer Systems and also spent time at IBM. He joined Unisys in 2000 as the Director of Outsourcing in APAC and has held a variety of senior management positions including Director of Business Development for APAC, Global Account Director, Managing Director for the Western US, VP Global Strategic Sales Operations, and VP of the Client Experience Management Group.
Paul’s expertise encompasses several key areas of today’s digital transformation from core service management practice areas to unlocking value within an organization using innovation to the new areas of service governance and compliance driven by SIAM.
Paul is a graduate of Macquarie University of Sydney Australia.
Visit Paul's Most Recent Content:
How eSIAM is Accelerating Digital Transformation
The Realities of Implementing a Cognitive Service Desk (Part 1)
The Realities of Implementing a Cognitive Service Desk (Part 2)