Your employees are very dependent on the technology that IT provides. They need it to do their jobs. When something goes wrong, they need to be able to access the right person with the “fix” to help them. They also want the same experience regardless of whether they are in the home office or a remote office. They also expect to have the most up-to-date tools such as BOT’s or texts or voice-activated support. Your employees are used to having great service on their personal devices and they demand it at work.
Unisys Service Desk solves that challenge for you. We are a global leader in providing the most innovative, best-of-breed tools, processes and practices. In fact, we leverage best of the best in tools, processes, knowledge bases and practices from over 100 countries.