Unisys ServicePoint provides a single point of contact and accountability for branch, remote, and home offices. ServicePoint leverages Unisys’ globally integrated, ITIL-based service delivery platform to supply you with consistent IT support services no matter where your facilities are located. We coordinate approximately 300 stocking locations and over 5,000 Unisys-trained service professionals strategically positioned in 100-plus countries, enabling Unisys to quickly deliver the resources needed to meet your branch office IT service and fulfilment requests.
ServicePoint enhances service at your branch sites through a Service Desk function that integrates the view of IT functions and infrastructure towers, as well as in-house specialists and third-party vendors. We manage the swaps and spares, multi-device provisioning, and coordinate vendors, supplies, parts, and resources to provide you with faster time to value and cost optimization – without untracked handoffs.