Eric Crabtree is the global leader for Financial Services. In his current role, Eric is building a cohesive strategy for the financial services vertical, by leveraging the extensive domain expertise across the Unisys portfolio and ensuring that solutions and services are delivered in a way that enable our clients to meet their strategic goals and objectives.
He brings more than 20 years of global experience in developing and delivering multi-channel financial services solutions that drive growth and improve client experience. Eric most recently served as a managing director of omni-channel banking at Royal Bank of Scotland, where he was responsible for developing a target operating model, delivering a consistent customer experience and driving the adoption of digital assets into 1300 branches across the United Kingdom, benefiting 16.5 million customers. Eric has also served as the Director of Strategic Transformation for Barclays Customer Network, where he was responsible for ensuring Barclays 14+ million UK customers received a seamless experience across the branch network, telephony contact centers and digital/mobile banking channels. Earlier in his career, he held several executive leadership positions at Barclays Bank and Washington Mutual, where he played significant leadership roles in multiple mergers, acquisitions, divestitures, and post-acquisition integration work. He also founded a financial services advisory and consulting firm.
Eric holds a Bachelor of Science in Finance from Arizona State University.