|The NZ Transport Agency (NZTA) creates transport solutions for a thriving New Zealand. The NZTA achieves this through four core business functions:
- Planning the land transport networks
- Investing in land transport
- Managing the state highway network, and
- Providing access to and use of the land transport system
The NZTA's Driver and Vehicle Registry system provides online channels for government agencies, commercial customers and the public to interact with the agency. It also supports the NZTA's core business operations and collects billions of dollars from road user payments.
The Registry system contains more than 1.7 billion driver and vehicle records, handles approximately a million transactions a day and connects with 680 external agencies, including New Zealand Post, regional councils and providers of driving courses and medical assessments.
Unisys has worked with the NZTA for more than 20 years to support the business-critical registry system. While the NZTA's legacy system was completely reliable, the agency needed to address natural end-of-life support issues, quickly reflect New Zealand's increasingly more frequent legislative changes and to improve the online experience for New Zealanders.
The NZTA wanted to modernise its IT infrastructure to increase the agency's flexibility and reduce its IT operational costs. Importantly, it needed to continue to deliver uninterrupted services to citizens during the migration.
The NZTA engaged Unisys to develop a 'Business-Critical Modernisation Roadmap' and conduct an IT modernisation program. Unisys implemented a Windows-based Unisys ES7000 and ES3000 platform running Unisys Agile Business Suite and migrated the agency's Driver and Vehicle Registry system, containing more than 1.7 billion records.
By modernising rather than rebuilding its Driver and Vehicle Registry system, the NZTA avoided up to $70 million expenditure by modernising rather than replacing IT systems and has significantly reduced the time it takes to incorporate legislative changes. The agency improved system response times by up to 40% and expects to cut its annual IT maintenance and operational costs by approximately 26%. It has also eliminated the risk of
operating unsupported IT products.
Fast implementation: Completed the modernisation project, including migrating more than 1.7 billion driver and vehicle records, in just 16 months – two months ahead of schedule
Reduced costs: Avoided up to $70 million expenditure by modernising rather than replacing systems and expects to cut annual IT maintenance and operational costs by 26%
Faster response to legislative changes: Significantly reduced the time it takes to respond to legislative changes by reducing system complexity
Improved customer services: Provided platform to begin developing new mobile and online channels, such as a mobile application that allows drivers to pay tolls using their mobile device
Business as usual: Reflected major legislative changes to road user charges and a new alcohol interlock program without delaying the modernisation program
Eliminated technology risk: Ensured the project was completed before legacy IT products reached end-of-life
Improved transaction times: Cut the time it takes to retrieve or update data by 30% to 40%