Air transportation has long been a highly competitive and challenging industry and one that is key to global trade. The past few years have been among the most difficult ever, as airlines grapple with reduced margins and increasing competition.
But neither did the airline remain passive in the face of a weak market. In 2000 it acquired Canadian Airlines to compete with the industry's biggest players. The merger proceeded with the integration of commercial operating schedules, harmonization of products and services and consolidation of IT systems. The company also embarked on a major project to upgrade its core cargo systems to the latest version of Unisys Logistics Management System. In the process, it took advantage of Unisys Hosting and Integration Services under which Unisys hosts, manages and maintains all hardware and software. Montreal-based Air Canada is among the world's largest commercial airlines, providing transportation for passengers and cargo to more than 150 destinations worldwide.
- Dramatic cost savings in terms of systems deployment
- Enhanced customer service, timely delivery, accurate tracking/tracing with automated alerts
- Ability to offer customers electronic bookings over the Internet
- Operational agility to seize opportunities and stay ahead of market shifts