Connecting customers to opportunities throughout Mexico
Business challenge
Maintain and grow market share as one of Mexico's largest financial and banking groups.
Solution
Unisys provides Intelligent Workplace Services, including Unisys Frontline Field Services (maintenance and support services through three on-site tech cafés and field services) for 16,000+ employees and ATM support.
Results and Benefits
- Enhanced customer service experience by improving employee productivity
- Achieved high employee satisfaction levels by modernizing and personalizing support