Retail Delivery

Sales and Service Effectiveness

To help banks grow their top-line, Unisys has solutions — mapped to the customer lifecycle — to improve sales and service effectiveness and enhance customer profitability.

Unisys holistic approach spans all delivery channels and customer touch points, and incorporates a framework of 3D Blueprints and solution components to help jump-start the engagement. It provides traceability between your business strategy, business processes, applications and infrastructure so you can achieve the desired results more quickly. Our offerings include strategy and process improvement, systems integration, and managed services.

By improving business processes and harnessing the power of business intelligence, we can help you effectively acquire, retain, grow and serve your customers, increasing lifetime value and profitability.

Unisys Sales and Service Effectiveness solutions can...

• Segment customers based on profitability 
• Improve acquisition through effective, integrated customer management
• Increase wallet share through cross-sell 
• Prevent sales leakage through streamlined customer acquisition
• Increase customer loyalty through differentiated customer service
• Leverage customer complaints resolution to increase sales and customer loyalty and reduce defection
• Leverage collections to optimize customer profitability

It’s time to identify the real value of your customers. Contact Unisys today.