Alliances
Nuance Communications
Headquarters - Burlington, MA
Employees - 1200+
Company profile
Nuance (formerly ScanSoft) is the leading provider of speech and imaging solutions for businesses and consumers around the world. Nuance technologies, applications and services make the user experience more compelling by transforming the way people interact with information and how they create, share and use documents. Every day, millions of users and thousands of businesses, experience Nuance by calling directory assistance, getting account information, dictating patient records, telling a navigation system their destination, or digitally reproducing documents that can be shared and searched. Making each of those experiences productive and compelling is what Nuance is all about.
Relationship with Unisys
Unisys integrates the Nuance speech recognition and Text to Speech (TTS) technologies into solutions designed to enhance the end-user experience. Designed for our telecommunications customers, the Unisys speech-enabled platform is capable of supporting thousands of lines simultaneously. These servers are installed in over 100 accounts and currently support multiple clients with in excess of 10 million subscribers in multiple languages. Speech solutions include Voice Controlled Messaging, Email Reading, Automated Directory Assistance, Voice controlled IVR and Multimedia Messaging Services (MMS). The solutions help to maximize a carrier's average revenue per user (ARPU) through subscriptions, transactions and increased voice usage.
Solutions
Nuance speech technology is offered as an option with many Unisys telco application solutions including Voicemail, VAD, Directory Assistance, Call Center and IVR solutions. Unisys portfolio complemented by Nuance's speech solutions increases usage, reduces costs and reduces churn for our carriers.
Sample solutions include:
Partner corporate site
www.nuance.com
Partner alliance site
http://www.nuance.com/partners/speech/locator/detail.asp?PartnerID=13
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