Partners
Dell
Headquarters - Round Rock, TexasEmployees - Over 55,200 worldwideRevenue - $52.8 billion Company profile Dell Computer Corporation is a trusted and diversified information- technology supplier and partner, and sells a comprehensive portfolio of products and services directly to customers worldwide. Dell, recognized by Fortune magazine as America's most admired company and ranked third globally, designs, builds and delivers innovative, tailored systems that provide customers with exceptional value. Relationship with UnisysUnisys became a Dell Service Provider in 1998. The relationship has continued to grow throughout the years. Unisys provides service to Dell on a global basis, from deployment services to complex combinations of point services to Dell clients. To streamline service, Dell and Unisys have linked our IT systems and services processes. This tight integration provides a single point of accountability for service. SolutionsUnisys offers a comprehensive, integrated suite of infrastructure services delivered worldwide. Our expertise covers the full range of Dell technologies, enabling us to provide everything from standard next-day service for desktkop systems to high-end support solutions for complex enterprise environments. We use our proven tools and repeatable methodologies to maintain a global service delivery network to deal with the most exacting standards. Unisys world-class ISO-certified call system handles more than 1 million support requests a year for Dell worldwide, making Unisys one of Dell's larger service providers. Unisys full range of solutions give clients the flexibility to meet clients' specific business needs, and include... Managed deployment services – combining people, process, technology and project management for the deployment of desktops, servers and networks Infrastructure maintenance services – providing access to a global field support infrastructure delivering vendor neutral, single point accountability for both hardware maintenance and software support Software support services – comprehensive support for software products and the hardware platforms they run on Infrastructure managed services – leveraging Unisys infrastructure from the managed service centers, to desk-side events to break and fix, and asset management
Partner corporate sitewww.dell.com
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