Unisys and Comcast Expand Relationship With New $25 Million Business Process Outsourcing ContractUnisys to double current payment processing volumes for Comcast Cable
Blue Bell, Pa., September 20, 2004 – Unisys Corporation (NYSE: UIS) today announced that it will manage approximately two-thirds of all U.S. mailed remittance payments for Comcast Cable, the largest cable company in the United States. The new contract, estimated at approximately $25 million over four and a half years, will replace the existing business process outsourcing agreement between Unisys and Comcast. Unisys will now double the original volume of Comcast remittance payments it has processed from its Pennsylvania service center since 2001 and will open a second facility in Washington to handle Comcast's customer payments originating in the Western United States.
By outsourcing its remittance processing to Unisys, Comcast gains access to best-of-breed processing solutions without incurring the overhead and capital expenditures of maintaining an in house solution. Under the previous contract, Unisys changed some paper intensive processes to image based solutions and significantly sped up Comcast's ability to respond to correspondence related to customer bills. As part of the new contract, Unisys will create an online archive containing images of all Comcast's mailed remittance payments and related correspondence, allowing Comcast staff to access customer data in real-time when addressing customer inquiries. The system will also provide workflow management tools that allow Comcast to establish, manage and monitor workgroups handling payment inquires at its call centers. About Unisys Unisys is a worldwide information technology services and solutions company. We provide consulting, systems integration, outsourcing and infrastructure services, combined with powerful enterprise server technology. We specialize in helping clients use information to create efficient, secure business operations that allow them to achieve their business goals. Our consultants and industry experts work with clients to understand their business challenges and create greater visibility into critical linkages throughout their operations. For more information, visit www.unisys.com.
Forward Looking Statements Any statements contained in this release that are not historical facts are forward-looking statements as defined in the Private Securities Litigation Reform Act of 1995. All forward-looking statements rely on assumptions and are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. In particular, statements in this release regarding the anticipated value of the contract are based upon assumptions regarding processing volumes over the term of the agreement. Because these volumes are subject to change, the estimated value of the engagement is not guaranteed. Additional discussion of factors that could affect Unisys future results is contained in periodic filings with the Securities and Exchange Commission.
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